Jobs to Be Done
Theory to Practice
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Narrated by:
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Tom Askin
About this listen
Why do so many innovation projects fail? What are the root causes of failure? How can they be avoided?
Since 1991, Tony Ulwick has pioneered an innovation process that answers these questions. In 1999, Tony introduced Clayton Christensen to the idea that "people have underlying needs or processes in their lives, that they are addressing in some way right now" - an insight that was to become the Jobs-to-Be-Done theory.
For 26 years, Ulwick and his company Strategyn have helped over 400 companies put Jobs-to-Be-Done Theory into practice, with a success rate of 86 percent, a five-fold improvement.
You will learn:
- Why companies fail at innovation and how to avoid critical mistakes
- How to employ the Jobs-to-Be-Done framework to categorize, define, capture, and prioritize customer needs, including the following: the core functional job-to-be-done and desired outcomes, related jobs, emotional and social jobs, consumption chain jobs, and financially desired outcomes.
- A Jobs-to-be-Done growth strategy matrix to categorize, understand, and employ five growth strategies: differentiated, dominant, disruptive, discrete, and sustaining
- Outcome-based segmentation
- Outcome-driven innovation - the tested innovation process that ties customer-defined metrics to the customer's job to be done
- The language of Jobs-to-Be-Done - the syntax and lexicon of innovation
I call him the Deming of Innovation because, more than anyone else, Tony has turned innovation into a science," says the father of modern marketing, Philip Kotler, Kellogg School of Management, Northwestern University
©2016 Anthony W. Ulwick (P)2020 Anthony W. UlwickListeners also enjoyed...
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Why have history's greatest minds - from George Washington to Frederick the Great to Ralph Waldo Emerson along with today's top performers, from Super Bowl-winning football coaches to CEOs and celebrities - embraced the wisdom of the ancient Stoics? Because they realize that the most valuable wisdom is timeless and that philosophy is for living a better life, not a classroom exercise. The Daily Stoic offers a daily devotional of Stoic insights and exercises, featuring all-new translations.
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Not well made as audio
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Going Infinite
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When Michael Lewis first met him, Sam Bankman-Fried was the world’s youngest billionaire and crypto’s Gatsby. CEOs, celebrities, and leaders of small countries all vied for his time and cash after he catapulted, practically overnight, onto the Forbes billionaire list. Who was this rumpled guy in cargo shorts and limp white socks, whose eyes twitched across Zoom meetings as he played video games on the side?
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really expected more rigor from Michael Lewis
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By: Michael Lewis
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Kick Ass with Mel Robbins
- Life-Changing Advice from the Author of “The 5 Second Rule”
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 6 hrs and 25 mins
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Performance
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Want more out of life? You're not alone. And best-selling author Mel Robbins is here to help with no-bullshit life and business advice that you won't get anywhere else. This follow-up to The 5-Second Rule - available only in audio - takes the classic talk-show format and elevates it to a premium audio experience. Listen to private, one-on-one coaching sessions between the celebrated motivational speaker and people like you - people who want better relationships, to be healthier and more productive, to get unstuck from destructive habits.
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A $26 Podcast
- By Sam Cochrane on 06-01-18
By: Mel Robbins
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Plan Your Year Like a Millionaire
- By: Rachel Rodgers
- Narrated by: Rachel Rodgers
- Length: 2 hrs
- Original Recording
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Plan Like a Millionaire is part of a riveting three-part series, and it's all about elevating your game and setting goals like a seven-figure earner. In this wealth-inspiring listening journey, Rachel reveals the secrets of how to set goals, manage time wisely, build essential support systems, break free from financial constraints, and make savvy money decisions.
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Feel Good Book, only
- By Maggie on 01-06-24
By: Rachel Rodgers
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Declutter Your Home and Simplify Your Life
- By: Sophie Largen, The Great Courses
- Narrated by: Sophie Largen
- Length: 1 hr and 17 mins
- Original Recording
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Sophie Largen has made it her passion project to help motivate and encourage others by providing tips for efficient cleaning, organizing, and productivity. This practical guide will walk you through decluttering your spaces step by step. It will help you work through common pitfalls, and it will provide you with a plan for success for achieving a simplified—and more joyous—life.
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Not Realistic but It has Some Good Ideas
- By Gilbert M. Stack on 01-05-23
By: Sophie Largen, and others
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Worthy
- How to Believe You Are Enough and Transform Your Life
- By: Jamie Kern Lima
- Narrated by: Jamie Kern Lima
- Length: 11 hrs and 26 mins
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Author Jamie Kern Lima's first, instant New York Times bestselling book Believe It, captured her journey of going from Denny's waitress to billion-dollar entrepreneur by learning to believe in herself. And now her second, much-anticipated, upcoming book Worthy, is the playbook for how YOU can believe in YOU! If you've ever struggled with self-doubt, felt like you don't have what it takes...or that who you truly are isn't enough, even if you're really good at hiding it from the world, WORTHY is for you.
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💫 We're so WORTHY! 🦋 Listen - Read - Share 🔆
- By Diana Yin on 02-22-24
By: Jamie Kern Lima
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The Creature from Jekyll Island
- A Second Look at the Federal Reserve
- By: G. Edward Griffin
- Narrated by: Mark Bramhall
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This classic expose of the Fed has become one of the best-selling books in its category of all time. Where does money come from? Where does it go? Who makes it? The money magician's secrets are unveiled. Here is a close look at their mirrors and smoke machines, the pulleys, cogs, and wheels that create the grand illusion called money. A boring subject? Just wait. You'll be hooked in five minutes. It reads like a detective story - which it really is, but it's all true.
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Lost confidence in author
- By Amazon Customer on 07-11-20
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The Ideal Team Player
- How to Recognize and Cultivate the Three Essential Virtues: A Leadership Fable
- By: Patrick M. Lencioni
- Narrated by: Stephen Hoye
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In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle's company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players.
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Lot of talk about a simple concept
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Los secretos de la mente millonaria (Narración en Castellano) [Secrets of the Millionaire Mind]
- Domina el juego de la riqueza [Mastering the Inner Game of Wealth]
- By: T. Harv Eker
- Narrated by: Ivan Villanueva
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El autor estaba en bancarrota, en solo dos años y medio se convirtió en millonario y construyó una de las más grandes firmas de consultoría para el éxito. Con sus enseñanzas ha tocado la vida de millones de personas. Este audiolibro te enseña a observar como piensas. Es un reto a tus ideas que te limitan, a los razonamientos que no te apoyan y a tus acciones con respecto al dinero.
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El libro está bien, pero ES VERSION RESUMIDA
- By alexnvlp on 08-24-23
By: T. Harv Eker
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Caffeine
- How Caffeine Created the Modern World
- By: Michael Pollan
- Narrated by: Michael Pollan
- Length: 2 hrs and 2 mins
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Michael Pollan, known for his best-selling nonfiction audio, including The Omnivores Dilemma and How to Change Your Mind, conceived and wrote Caffeine: How Caffeine Created the Modern World as an Audible Original. In this controversial and exciting listen, Pollan explores caffeine’s power as the most-used drug in the world - and the only one we give to children (in soda pop) as a treat.
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Leaves much to be desired
- By Melody H on 02-02-20
By: Michael Pollan
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Tools of Titans
- The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers
- By: Tim Ferriss
- Narrated by: Ray Porter, Kaleo Griffith, Tim Ferriss, and others
- Length: 22 hrs and 41 mins
- Unabridged
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The latest groundbreaking tome from Tim Ferriss, the number-one New York Times best-selling author of The 4-Hour Workweek. For the last two years, I've interviewed more than 200 world-class performers for my podcast, The Tim Ferriss Show. The guests range from super celebs (Jamie Foxx, Arnold Schwarzenegger, etc.) and athletes (icons of powerlifting, gymnastics, surfing, etc.) to legendary Special Operations commanders and black-market biochemists. For most of my guests, it’s the first time they’ve agreed to a two-to-three-hour interview.
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If I could sum it up: too much of a good thing
- By Brian Sachetta on 06-08-20
By: Tim Ferriss
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Winning today isn't about beating the competition at the old game. It's about inventing a whole new game - defining a new market category, developing it, and dominating it over time. You can't build a legendary company without building a legendary category. If you think that having the best product is all it takes to win, you're going to lose. In this farsighted, pioneering guide, the founders of Silicon Valley advisory firm Play Bigger rely on data analysis and interviews to understand the inner workings of "category kings".
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What listeners say about Jobs to Be Done
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- ML
- 05-29-23
So many ah-ha’s, absolutely worth my time invested
So to use the author’s narrative, what job was this book getting done? I would say that it was to give us the 30,000 ft view of how to approach developing and marketing products.
I have been involved in a lot of startups , and I wish I had had this info before we got going. I can see how by asking that one crucial question… what job is the customer trying to get done, is so important. It is what the core premise of any business trying to make an impact,should be. That one question of course is extremely nuanced, and requires a lot of frameworks to get to the answer.
Will this book give you that? No. There were some negative reviews saying it was one long infomercial for Tony’s course, but as a life long entrepreneur with huge teams, I have never once expected to get the silver bullet with only a few hours invested. That’s not possible.
What I really appreciated about the book was how it opened up a mindset and approach to looking at the customer needs, drilling down and going with the data, and building on that.
Again, will this book give you the frameworks. No. And why would it? That information could be priceless to some entrepreneurs. And certainly worth hiring an expert to get you to the point of understanding how to get your business on track to making the impact you are looking for.
This book was very informative and I highly recommend it as part of a required reading list for any entrepreneur with an idea they want to turn into a business.
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- Joshua D.
- 01-10-21
Practical and effective
Tony provides us with one of the best product strategy books that I have read in a while. The methodology is straightforward, feasible, and outcome-oriented if you follow the high-level steps outlined in this book.
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1 person found this helpful
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- Lance Worley
- 01-08-21
Outcome Driven Innovation Changes the Game
My experience at multiple large companies over the past decade has astonished me. Despite being surrounded by the brightest people in the world, and despite enormous success validated by market capitalization and revenues, even the best-built companies do not have a process for innovation. Even less, customer-focused innovation. Tony’s work has been transformational for me as a Customer Insights professional to bring rigorous, data-backed customer voice to my stakeholders. Additionally, being able to “speak the language of the customer” has been invaluable in crafting winning ideas. I can’t recommend Tony or his team enough, and this book will give you a primer on his compelling - and highly applicable - approach to innovation.
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- Joaquin Jackson
- 11-20-23
Very good framework to solve problems
Tried and true way to better understand opportunities within your customer segment. Explains methods to create outcomes and drive actions.
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- Mike
- 04-10-21
An introduction
The book provides introduction to an important concept: “job to be done”. But then reads through as cheerleading for mysterious consulting or paid class work. I bought the book to get into the meat and learn, and I didn’t find much here to eat. It is really impossible to determine the authenticity of the case studies and/or what was the substantial variability in possible actions and outcomes. Written for people that dance along the surface of life.
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- Abdulraheem
- 08-24-23
Direct Execution Guide to Theory of Disruption
I have read all Christensen's work, I have even took his classes at HBS online. So, I understand his theory very well.
I must say the framework in this book puts everything in perspective, building on (or maybe was the source of) the theory of disruption, but also incorporating other important theories of strategy into one framework. I have read many many many book on strategy each advocating for a certain framework. I feel this is the most straight forward, the simplest, and most importantly the most effective.
with that said, if you want to master strategy, you must understand all the main theories of strategy not limited to the theory of disruption
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- Byron
- 08-21-24
Clarity in Conducting JTBD ODI for Competitive Advantage
Tony Ulwick lays out the process.Step by step for conducting a way to gain innovative competitive advantages along the lines of jobs to be done and outcome driven innovation.
I've been bringing this process to a client and plan on taking the ODI Pro training and certifications now.
There could not have been a better way to get the job done of determining how to optimize successful innovation.
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- Iana
- 10-22-21
Reads like one long infomercial
The book reads like one long infomercial of ODI and the company who implements it.
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- Saar Raz
- 12-29-22
Mostly markets the company's course
Mostly markets the company's online course rather than actually teaching how to apply the ideas in practice.
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- travis jacobs
- 04-13-21
Skip It!
Just one big advertisement for his course or to hire his company.
This book can be summarized by the following
"I'm Tony Ulwick, I'm the greatest and smartest man that has ever lived!"
Don't waste your time, get Clay Christensen or Alex Osterwalder book instead.
This book is just an outline of a method, that is common sense, there is no meat or details.
Focus on the customer's needs ... DUH!!
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