Social Services

Traditionally, when we get sick, health care professionals ask, “What’s the matter with you?” But around the world, teams of doctors, nurses, therapists, and social workers have started to flip the script, asking “What matters to you?” Instead of solely pharmaceutical prescriptions, they offer ‘social prescriptions’—referrals to community activities and resources, like photography classes, gardening groups, and volunteering gigs. The results speak for themselves.

Not a day goes by without our being called upon to help one another - at home, at work, on the street, on the phone. We do what we can. Yet so many questions come up to complicate this natural response. In this practical helper's companion, the authors explore a path through these confusions and provide support and inspiration for us in our efforts as members of the helping professions, as volunteers, as community activists, or simply as friends and family trying to meet each other's needs.

A legendary CIA spy and counterterrorism expert here tells the spellbinding story of his high-risk, action-packed career while illustrating the growing importance of America's intelligence officers and their secret missions. The Art of Intelligence draws from the full arc of Henry Crumpton's espionage and covert action exploits to explain what America's spies do and why their service is more valuable than ever.

In Social, renowned psychologist Matthew Lieberman explores groundbreaking research in social neuroscience, revealing that our need to connect with other people is even more fundamental, more basic, than our need for food or shelter. Because of this, our brain uses its spare time to learn about the social world-other people and our relation to them.

This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book.

If you want to be in the c-suite, don’t fall for a social worker. When Sophia Vaca’s family immigrated from Ecuador to the U.S. many people helped them along their way. Her parents taught her to always pay every kindness forward. On the verge of completing college with a degree in social work, her mind is filled with dreams for the future despite the sometimes grim realities of her chosen field. Lacie Lindly has her eye on the Chief Technology Officer position at the Denver tech company where she works. She’s not about to let the fallout from a night of indiscretion that resulted in ...

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances. But what they don't grasp is how to tell the world about them. Communicating technical content to nontechnical listeners has fast become a critical 21st-century skill. Explaining what you do and why it's important drives funding, policy decisions, media exposure, public awareness, and customer adoption.

When Allied fighters were trapped behind enemy lines, one branch of military intelligence helped them escape: MI9. The organization set up clandestine routes that zigzagged across Nazi-occupied Europe, enabling soldiers and airmen to make their way home. Secret agents and resistance fighters risked their lives and those of their families to hide the men. Drawing on declassified files and eye-witness testimonies from across Europe and the United States, Helen Fry provides a significant reassessment of MI9’s wartime role.

In To Catch a Spy: The Art of Counterintelligence, James M. Olson, former chief of CIA counterintelligence, offers a wake-up call for the American public and also a guide for how our country can do a better job of protecting its national security and trade secrets. Olson takes the listener into the arcane world of counterintelligence as he lived it during his 30-year career in the CIA.

Twenty years ago, a nine-year-old boy was swept away by powerful waves on a remote Oregon beach, his body lost to the sea. Only a stone memorial remains to mark his tragic death. For most of her life, Amanda Dufresne had no idea she had an older brother named Dennis Owens, or that he had died. Adopted as a baby, she learned about him while looking into her late birth mother, and is curious to know more about this lost sibling. A solitary young woman, Amanda has always felt distanced from the world around her. Her brain works differently from others, leaving her feeling set apart.

Many believe the child welfare system protects children from abuse. But as Torn Apart uncovers, this system is designed to punish Black families. Drawing on decades of research, legal scholar and sociologist Dorothy Roberts reveals that the child welfare system is better understood as a “family policing system” that collaborates with law enforcement and prisons to oppress Black communities. Child protection investigations ensnare a majority of Black children, putting their families under intense state surveillance and regulation.

Joining the ranks of Evicted and The New Jim Crow, a former caseworker’s searing, clear-eyed investigation of the child welfare system—from foster care to incarceration—that exposes the deep-rooted biases shaping the system, witnessed through the lives of several Black families.

Revolutionary War officer Nathan Hale, one of America's first spies, said, "Any kind of service necessary to the public good becomes honorable by being necessary." A statue of Hale stands outside CIA headquarters, and the agency often cites his statement as one of its guiding principles. But who decides what is necessary for the public good, and is it really true that any kind of service is permissible for the public good? These questions are at the heart of James M. Olson's book, Fair Play: The Moral Dilemmas of Spying.

What makes the world's most successful individuals so good at their jobs? What do they do that others don't? The Connectors answers those questions with the kind of straightforward wisdom that business strategists so often overlook. Forget marketing tactics or business school best practices. Those are handy, but it's really people - and the relationships you build with them - that form the cornerstone of long-term success, sales growth, and excellence.

For more than a decade, Kathy Harrison has sheltered a shifting cast of troubled youngsters - the offspring of prostitutes and addicts; the sons and daughters of abusers; and teenage parents who aren't equipped for parenthood. All this, in addition to raising her three biological sons and two adopted daughters. What would motivate someone to give herself over to constant, largely uncompensated chaos? For Harrison, the answer is easy.

First published in 1997, The Story of Jane recounts the evolution of Jane, the underground group in Chicago that performed abortion services before the procedure was legalized. An extraordinary history by one of its members, this is the first account of Jane's evolution, the conflicts within the group, and the impact its work had both on the women it helped and the members themselves.

Thirteen-year-old Ben Ripley has had a lot of field success despite only just beginning his second year at Spy School, something graduates rarely experience. But he'd never have survived without the help from experienced agents and his friends. Now he's been called in on a solo mission - and the fate of the United States of America is on his shoulders alone. The mission: Prevent a presidential assassination by infiltrating the White House and locating the enemy operative.

The Gender Identity Development Service (GIDS), based at the Tavistock and Portman Trust in North London, was set up initially to provide - for the most part - talking therapies to young people who were questioning their gender identity. But in the last decade GIDS has referred more than a thousand children, some as young as nine years old, for medication to block their puberty. In the same period, the number of referrals has exploded, increasing thirty-fold, while the profile of the patients has changed, from largely pre-pubescent boys to mostly adolescent girls.

As David Lipsky follows a future generation of army officers from their proving grounds to their barracks, he reveals the range of emotions and desires that propels these men and women forward. From the cadet who struggles with every facet of West Point life to those who are decidedly huah, Lipsky shows people facing challenges so daunting and responsibilities so heavy that their transformations are fascinating to watch.